Pet Safety Regulations
1. Only small dogs weighing 10kg or less are permitted. Pets must be free of any contagious diseases.
2. Pet stays are strictly permitted only for guests who have booked a designated "Pet-Friendly Room/Package."
3. The limit is strictly one dog per room.
4. If a dog exhibits severe barking, distress, or aggressive behavior toward other pets or guests, the guest may be asked to leave immediately without a refund.
5. If repairs or special cleaning are required due to your pet, the pet owner will be billed for all associated costs.
6. A valid credit card guarantee must be registered at check-in for pet room stays.
(1) If any room interior, fixtures, or amenities are damaged by your pet, a fee of KRW 300,000 will be charged to the registered credit card for waste disposal and the replacement of linens/towels.
(2) Pets frequently relieve themselves in the hallways. To prevent this, please ensure your dog is carried in your arms or kept inside a pet carrier when moving through public areas. If a pet relieves itself in the hallway, a cleaning fee of KRW 300,000 will be charged to your registered card.
(3) Guests must agree to pay any repair or special cleaning fees assessed at the hotel's sole discretion.
7. Pets are strictly restricted in public areas. When moving through public spaces—such as the lobby, hallways, and elevators—pets must be kept on a short leash, carried in your arms, or placed inside a carrier/cage.
8. To prevent pets from soiling hallways and communal areas, always transport them inside a carrier or hold them in your arms.
9. Pet waste must be cleaned up and properly disposed of immediately.
10. For your pet's safety, never leave your dog unattended inside or outside the room.
11. The hotel assumes no liability for accidents, injuries, or loss of pets resulting from the owner's negligence.
12. If hotel staff need to enter your room, please keep your dog inside a carrier/cage or securely leashed for safety.
13. Pet owners must acknowledge that they bear full legal and financial responsibility for all actions and behaviors of their pet during their stay.
14. The pet owner must agree to indemnify and hold harmless the hotel against any claims, lawsuits, damages, losses, injuries, death, or expenses caused by or related to the pet.
These rules have been established to ensure the safety, comfort, and pleasant stay of all guests and pets.
We sincerely appreciate your understanding, courtesy, and cooperation.
Thank you.