[Pet-Friendly Policy] Regulations for a Safe Hotel Stay with Your Dog
Ramada Hotel & Suites Seoul Namdaemun enforces the following safety regulations to ensure a pleasant and safe stay for all guests and their dogs.
We kindly ask for your cooperation and understanding.
Eligibility & Room Types:
Only small dogs weighing 10kg or less with no contagious diseases are allowed.
Eligible Room Types:
Deluxe Double (Standard 2 Guests)
Premier Twin (Standard 3 Guests)
※ Pet-friendly rooms are limited. Please contact the hotel directly prior to making a reservation.
Pet Capacity & Disinfection Fee:
Standard allowance is 1 dog per room (Maximum 2 dogs allowed).
An additional cleaning and disinfection fee of 50,000 KRW per dog, per night will be applied.
Eviction Policy:
If a dog exhibits severe barking, aggression, or causes continuous discomfort/anxiety to other guests, the hotel reserves the right to request immediate eviction without a refund.
Guarantee Card Registration & Damage Fees:
A valid credit card must be registered as a guarantee upon check-in.
Damage to Room or Amenities: A fee of 300,000 KRW will be charged for disposal and replacement of towels/bedding.
Soiling Hallway Areas: A special cleaning fee of 300,000 KRW will be charged. (Dogs must be carried or placed in a pet carrier in hallways.)
Additional repair or special cleaning costs resulting from pet damage will be charged at the hotel’s discretion.
Safety & Care Guidelines:
Dogs must never be left unattended inside or outside the room. The hotel is not liable for accidents or lost pets caused by owner negligence.
When hotel staff visit the room for service, the dog must be placed in a crate or kept on a leash for safety.
In public areas (lobby, hallways, elevators, etc.), dogs must be kept in a carrier, on a short leash, or held in your arms.
Owners must immediately clean up any waste inside or outside the hotel premises.
Owner’s Liability:
Guests assume full legal and financial responsibility for all actions and behaviors of their pet. The owner agrees to indemnify and hold harmless the hotel from all claims, damages, losses, or legal fees arising from injury, death, or property damage caused by the pet.
Check-Out Process:
Please contact the front desk 10 minutes prior to check-out for a brief room inspection.
Thank you for your understanding and cooperation in maintaining a safe and comfortable environment for all guests.